This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.docgenie.co.uk (the “Site”).
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We do not share any personal information with any third party. Personal information is only to manage your profile and accounts.
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site or use create an account, we will maintain your Order Information for our records as well as any other relevant data until you ask us to delete this information or your account is closed.
The Site is not intended for individuals under the age of 16.
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Doc Genie may be used to gather personal information via form submissions. This data is kept separate from your personal information. its up to the user to decide if the answers they provide will contain personal information. Doing so will invalidate the protections & procedures we have in place to anonymize answer data.
Doc Genie utilizes the following third-party tools:
Amazon S3: We use Amazon S3 for secure storage and retrieval of user-provided materials, ensuring reliable access to content. Kindle Scribe shares its content via a secure Amazon S3 link unique to the content.
SendGrid Email Services: SendGrid is used for the sending and receiving of user-generated content, such as attachments and communication within the app. we use sendgrid to send & receive content from your Kindle Scribe.
Cloud Storage Services (Dropbox, OneDrive, Google Drive): These services are employed to read, download, and save user-provided materials securely. Using a cloud storage provider is optional and is bound by each platforms own terms of service and privacy policy.
By using Doc Genie, you explicitly consent to the sharing of your data with the mentioned third-party tools for the purposes outlined in this Privacy Statement. You can manage your consent preferences through the app's settings at any time.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@postgenie.co.uk or by mail using the details provided below: 11 Seaforth avenue, Southend, Essex, SS2 4ER, United Kingdom